Terms of Use

Quality Water Solutions, Inc.

Last Updated: April 9, 2025

Welcome to the website of Quality Water Solutions, Inc. (“we,” “us,” or “our”). By accessing or using our website and services, you (“you” or “your”) agree to be bound by these Terms and Conditions (“Terms”). Please read them carefully.

1. Acceptance of Terms

By using our website and/or engaging our services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions, as well as our Privacy Policy, which is incorporated herein by reference. If you do not agree to these Terms, please do not use our website or services.

2. Services Provided

Quality Water Solutions, Inc. provides water treatment services, including but not limited to water testing, water treatment equipment installation, filtration system maintenance, servicing and maintaining water treatment equipment, water treatment rentals, bottled water and salt delivery service, and custom water solutions. The specifics of the services to be provided will be outlined in a separate agreement or service quote.

3. User Conduct

When using our website and services, you agree to:

Provide accurate and complete information when requested.
Use our website and services in a lawful and responsible manner.
Not engage in any activity that could harm, disrupt, or interfere with our website or services, or the experience of other users.
Not attempt to gain unauthorized access to any portion of our website, services, or related systems.

4. Appointments and Scheduling

Service appointments are subject to availability. We will make reasonable efforts to accommodate your requested dates and times. You agree to provide us with sufficient notice if you need to reschedule or cancel an appointment. Cancellation fees may apply for late cancellations or no-shows, as outlined in our service agreement or communicated to you at the time of booking.

5. Payment Terms

Payment for our services is due as outlined in your service agreement or invoice. We accept credit card, check, cash, and automatic credit card or bank withdrawal auto-payments. Late payments may be subject to interest charges or other fees as permitted by law.

6. Text Messaging (SMS)

By providing us with your phone number, you consent to receive text messages (SMS) from us for purposes such as account notifications, delivery reminders, customer care, and marketing. Message frequency may vary. For help, text HELP. To op-out, reply STOP. Standard message and data rates may apply.

7. Intellectual Property

All content on our website, including but not limited to text, graphics, logos, images, and software, is the property of Quality Water Solutions, Inc. or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, modify, distribute, or otherwise use any content from our website without our prior written consent.

8. Disclaimer of Warranties

Our website and services are provided on an “as is” and “as available” basis without any warranties of any kind, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that our website will be uninterrupted or error-free, or that our services will meet your specific needs or expectations.

9. Limitation of Liability

To the maximum extent permitted by law, Quality Water Solutions, Inc. shall not be liable for any indirect, incidental, special, consequential, or punitive damages (including, without limitation, damages for loss of profits, data, use, goodwill, or other intangible losses) arising out of or relating to your use of our website or services, even if we have been advised of the possibility of such damages. Our total liability to you for any claim arising out of or relating to these Terms or our services shall not exceed the amount you paid to us for the specific services in question.

10. Indemnification

You agree to indemnify, defend, and hold harmless Quality Water Solutions, Inc., its officers, directors, employees, agents, licensors, and suppliers from and against any and all claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys’ fees) arising out of or relating to your breach of these Terms or your use of our website or services.

11. Governing Law

These Terms and Conditions shall be governed by and construed in accordance with the laws of the State of Illinois, without regard to its conflict of law provisions.

12. Changes to These Terms

We may update these Terms and Conditions from time to time. We will notify you of any material changes by posting the updated Terms on our website or through other appropriate communication channels. The “Last Updated” date at the top of this page indicates when these Terms were last revised. Your continued use of our website or services after the effective date of any changes constitutes your acceptance of the updated Terms.

13. Entire Agreement

These Terms and Conditions, together with our Privacy Policy and any other agreements or policies referenced herein, constitute the entire agreement between you and Quality Water Solutions, Inc. with respect to your use of our website and services and supersede all prior or contemporaneous communications and proposals, whether oral or written.