Request Service
Need maintenance, a repair, a filter change, or salt delivery? Send us the details and our local service team will get you scheduled.
- The same local team that installs and supports your system
- Fast response across Central Illinois
- Factory-trained on EcoWater systems
- Salt delivery & filter changes too
Need to pay a bill? Make a payment or call (309) 682-2900.
By sending your info, you agree to receive a call, SMS, or email regarding your question.
What Happens Next
From Request to Resolved
Three simple steps, and you’re always in control.
01
Send Your Request
Tell us your system and what’s going on — a few details is all we need.
02
We Schedule Your Request
Our team confirms a convenient time that works for you.
03
A Local Tech Takes Care of It
A factory-trained technician handles the service and makes sure it’s right.
Service You Can Count On
Local Techs, Real Support
The Same Local Team
The people who know your system and your water.
Fast Response
Quick scheduling across Central Illinois.
Certified Specialists
Certified, EcoWater-trained technicians.
Salt & Filters Too
Delivery and replacements, all in one place.
What Our Customers Say
Rob
2 months ago
Eco Water is a very professional company. Jason took his time and really evaluated our needs. He suggested a great system.
Installation went great. Michael did a wonderful install and explained everything to us and set us up on the app. Our water tastes great. It is so nice to do business with people that care and have the customer’s needs as a priority.
Rick D.
2 months ago
Been with this company a long time. First one to solve most of my water problems and concerns. High quality equipment, concerned employees, and great continuity of care.
Just had my annual checkup and everything good. Dennis is a perfect example of knowledge and trustworthiness.
Thanks
Katrina D.
2 months ago
I highly recommend EcoWater. They offer high-quality products and water treatment systems and have great customer service. Their team has been professional, knowledgeable, a pleasure to work with throughout the entire process, and they stand behind their products.
Leslie H.
3 months ago
I was so pleased to find out that there is a salt delivery service. The technician tested my unit to ensure that it functions properly and he put the 200 lbs of salt into it for me.
Daniel H.
3 months ago
Could not ask for more from a contractor. They gave next day one stop repair service. Dave was knowledgeable and courteous.
Catherine M.
3 months ago
Eco Water (Peoria/Pekin) is the only water system company I would ever use. I live on a farm with a well that is very hard and has methane and significant iron. Other commercial water systems did nothing to reduce the methane or iron. Every toilet, shower, sink, and tub were permanently stained with iron.
When I built a new house in the same location the builder recommended Eco Water. Although the system was not cheap and it took a couple iterations, I finally have soft water that does not spit water back to me (no or reduced methane), there is no iron, and the slime in the toilet tanks is gone. I can even wash whites at my house!
In order to keep the water condition optimal, I am on a quarterly maintenance schedule. Due to the poor water quality? thus is the only way to keep the system operating properly.
Dave and Dennis are the best technicians!
robert P.
4 months ago
The team at EcoWater Solutions did a quick install of a water softener in my home. Dave a great job in recommending and getting me set up with a softener and Mike did the install in under an hour! Both very personable individuals!
Joseph C.
11 months ago
We could not be more pleased with the ERR3702 system recommended and installed by Quality Water Solutions! Our Certified Water Specialist, Emily, was diligent in evaluating the annual water report filed by our village and identifying the undesirable elements to be removed. Additionally, the ongoing presence of fluoride in the water was maintained consistent with our request. The delivery and installation process was professional, expedient and seamless. The installer, Mike, was an invaluable resource throughout the process. I especially appreciated his support establishing wi-fi connectivity to our new EcoWater System. Any suggestion referencing the potential DIY installation of these systems is delusional as I believe the attached images substantiate. Mike's connections demonstrate a journeyman level skill set.
Finally, the attributes of the system were evident within hours of activation. Iron and lead staining in the sinks and ceramic showers previously required the attention of commercial cleaners with each usage in our newly constructed home. Those stains are a foregone memory and the moisturizing impact of the water on one's skin is immeasurable. The entire process has been a "game changer" for us in regards to the comfort and functionality of our new home, an outcome we could have never envisioned.
Dustin V.
2 years ago
EcoWater Systems / Quality Water Solutions, Inc. was incredible to work with. Their entire staff was extremely knowledgeable about all of their products and the installation process. The entire project was completed within 4 days and that was only because of scheduling conflicts on our end. Highly recommend using this company if a water softener is needed in your home.
Before You Book
Service Questions, Answered
Have a question we didn’t answer? Call us at (309) 555-1937.
It depends on the request and season, but we schedule as quickly as we can. For anything urgent, call (309) 682-2900 and we’ll prioritize it.
In many cases, yes — tell us what you have in the form and we’ll let you know how we can help.
Absolutely. Choose “Salt delivery” above and we’ll get you on a schedule so you never run low.
Peoria, Pekin, Bloomington-Normal, Springfield, Galesburg, and communities throughout Central Illinois.
Galesburg Water Quality Report
Springfield Water Quality Report
Bloomington Water Quality Report
*Bloomington-Normal are sister towns and have two different water plants
Need Service Fast?
Call Our Local Service Team
For urgent issues or to schedule right away, give us a call — we’re here to help.
